Report Scams In Bugs+
Learn how to report scams in Bugs+ that you encounter
In this support page, we will provide you with information on how to report scams that you find. In Bugs+, we want to keep people safe from scammer, and we do this by deploying lots of Anti-Scam measures and provide a way for people to report scammers in Bugs+ or online.
Report via the Bugs+ UI
Open the Scammy trade in Bugs+. You can find it by scrolling through your Trades List and entering the Trade ID on the Select Trade button menu.
Press the Report Scam button on the side bar on the right of the screen.
A form will open. Press the Report Scam button on the form.
Fill out all the information. The username and trade id has been automatically provided, if it has not been autofilled, please enter it manually. Also provide detailed information about the scammy trade.
Confirm and report the scam. You can also enter your email once again to be able to view your response, and even edit it.
The admins and Super Admins will see your report at the bugsplusbyben@gmail.com inbox. No need to email there, but if you need to provide more info or talk to a support agent straight away, do it via the Bugs+ Support page.
Never scam the scammer back. It will get you banned from Bugs+ as well as the scammer getting banned.
Do not falsely report trades. It will get you banned instead of the person you reported.
Thanks for helping make Bugs+ safe from scammers!
Reporting Lots Of Trades
If you need to report lots of trades from the same user, you can just use the normal form, or if it’s just the same thing or more than lots of trades, just use our support contact tool http://bugsplus.me/support.
Manual reporting
If you can’t use the interface to report the scam, you can also go to http://link.bugsplus.me/sr to report the scam instead. You will still need to provide the details manually, but it’s better than nothing.
Player Reports & Investigation for Suppressed Trades
If you don’t know the Trade ID, since the trade is no longer there or has been suppressed or removed, you can use the Player Reports and Investigations tool instead, which you can use at http://bugsplus.me/support.
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